Dial Direct UK LTDCurzon House
Burton upon Trent
Dial Direct UK is an Independent Business Telecoms specialist with access to ALL Networks. We will source all networks to find the best plan based on your call profile and your needs.
We will take the hassle out of finding the right Business Mobile and Hosted Solutions for you. We’ll handle ALL the necessary administration and changeover.
Dial Direct UK independently analyse your Telecommunication costs and provide a FREE tailored solution to meet your business needs. Dial Direct UK is an extension of your business….. your unpaid Business telecoms solution department.
With Dial Direct UK, a detailed analysis is performed both at proposal stage for every account, and then is reviewed regularly throughout your agreement to ensure that the proposed savings are realised, and stay optimised.
Established in 2004 as a mobile phone partner of all networks, we have evolved as quickly as the technology we promote to become the premier Unified Communications company in the Midlands, with a client base stretching all over the UK.
Our industry knowledge spans decades and we are qualified to provide advice on all aspects of business communications, including cloud based solutions, Hosted Solutions, mobile phones, tablets, fixed lines and calls, telephone systems, Internet connectivity, GPS tracking for employees, fleet management and IT hardware, software, consultancy and support.
So many businesses talk about customer service but so few deliver. Dial Direct UK is built around the customer service team and our business plan relies on the desire our customers have to stay with us and involve us in the development of their businesses.
Service starts in the pre-sales consultation which is supported by our cost analysis team but is managed moving forward by our small but efficient customer support team.
Our use of technology products and services is always changing but many suppliers fail to keep their finger on the pulse of their customer’s needs and that leads to unnecessary costs and poor efficiency.
Dial Direct UK look to reduce customer cost and increase service efficiency whenever we supply a new product but we back that up with a continuous review of the products performance and our customers use of the product.
Delivered free to qualifying customers it is a dashboard of user information delivered monthly to our customers. It highlights unusual usage patterns, avoidable costs and potential ‘in contract’ service changes. It is a review document that seeks to ensure the customer derives the maximum benefit from a service contract from the first day to the last.